At RadicalCA, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and services. By accessing or using our website, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information when you interact with us through our website or services. This includes:
- Personal Information: Name, email address, phone number, postal address, and other contact details you provide when filling out forms or registering for our services.
- Financial Information: In the case of service agreements, we may collect financial information such as billing address, payment information, or other relevant financial data.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on the site, and referral sources.
- Cookies: We use cookies to enhance your browsing experience. These are small text files stored on your device that help us improve website functionality and remember your preferences. You can manage or disable cookies in your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery: To provide and improve our services, including customer support, billing, and communication about our services.
- Personalization: To tailor our website and services to your preferences and interests.
- Marketing and Communication: To send you newsletters, promotional materials, or other updates about our services. You can opt-out of marketing communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following situations:
- Service Providers: We may share information with trusted third-party service providers who assist us in delivering services such as payment processing, website hosting, or customer support.
- Legal Obligations: We may disclose your information if required by law, regulation, or legal request, or if necessary to protect the rights, property, or safety of RadicalCA, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the business assets.
4. Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: We use encryption technologies to protect sensitive information during transmission.
- Access Controls: We limit access to personal information to authorized employees, contractors, and agents who need access to perform their duties.
- Regular Audits: We regularly review our security practices to ensure compliance with industry standards.
Despite our best efforts, no data transmission over the internet or data storage system can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You may request corrections to any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal data, subject to certain legal or contractual limitations.
- Objection: You can object to the processing of your personal data for direct marketing purposes or if you believe your privacy rights have been infringed.
- Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.